Help & Support
Last updated: January 21, 2026
Frequently Asked Questions
How do I add my dog to BarkPark?
After signing up, you can add your dog by going to Settings or clicking the "Add Dog" button in your pack section. Fill in your dog's details including name, breed, and upload a photo.
How does check-in work?
When you arrive at a dog park, tap the "Check In" button and select the park you're at. This lets other users know you're there and helps track park activity. You can check out when you leave or it will auto-checkout after a few hours.
How do I find dog parks near me?
The "Nearby" tab on your dashboard shows parks close to your location. You can also use the map view to explore parks in different areas. Make sure location services are enabled for the best experience.
How do I join or create a group?
Navigate to the "Groups" section to browse existing groups or create your own. Groups are great for organizing meetups with other dog owners who share similar interests or live in the same area.
How do I schedule a playdate?
Visit another dog's profile and click "Request Playdate". You can suggest a time, date, and location. The other owner will receive a notification and can accept or propose a different time.
How do I delete my account?
Go to Settings, scroll to the bottom, and click "Delete Account". You'll need to confirm this action. Please note that account deletion is permanent and cannot be undone.
Contact Us
Can't find what you're looking for? Our support team is here to help!
Email: support@barkpark.social
We typically respond within 24-48 hours.
Report a Problem
Found a bug or experiencing issues? Please email us with:
- A description of the problem
- What you were trying to do
- Your device and browser (if on web)
- Screenshots if possible
Community Guidelines
BarkPark is a friendly community for dog lovers. Please be respectful to other users and their dogs. Any harassment, spam, or inappropriate content will result in account suspension.
Also see our Terms of Service and Privacy Policy.
